CAUTION !!!

If the printer has an I/O card, remove it before
re-setting the Maintenance count.

1) Hold down the “SELECT” and “CANCEL” buttons while powering on the printer. (hold down these two buttons until all lights are illuminated and the display is blank) Release the buttons.

2) Press and release “MENU” button then press and release “SELECT” button. The printer will read “SERVICE MODE” briefly and then begins an internal test. After the printer has passed the self test and warmed up, “SERVICE MODE” will be displayed once more.

3) Press and release “MENU” button once to display the “SERVICE MENU”

4) Press and release “ITEM” button twice to get to “MAINTENANCE COUNT”. Press and release “SELECT” button until the curser gets to a digit that does not read zero. When the curser gets to a number other than zero, use the “VALUE” button ( either + or - ) to change the value of that digit to zero. After the digit value is zero press and release the “SELECT” button.

5) After all of the digit values in the “MAINTENANCE COUNT” read zero and the * is present on the right hand side of the display, press and release the “GO” button twice to get out of “SERVICE MODE”.

6) After the printer display reads “READY” press and release the “MENU” button once, then press and release the “ITEM” button twice. This will get you to the “PRINT CONFIGURATION” display. Press and release the “SELECT” button once to print the configuration page. The bottom item of the “PRINTER INFORMATION” portion of the configuration page should read:
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